Privacy Policy for Bug Free Pest Control

At Bug Free Pest Control, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our services. By engaging with our services or using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We collect the following types of information:

• Personal Information: Name, contact details (email address, phone number), and billing information.
• Service-Related Information: Details about your pest control service requests, property address, and service preferences.
• Website Usage Information: Information about how you access and interact with our website, such as IP address, browser type, and pages visited.
• Cookies: We use cookies to improve user experience, analyse site usage, and track website performance.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide Services: To deliver pest control services and manage customer requests.
• To Communicate: To respond to inquiries, send service updates, and provide information about promotions or new services.
• For Billing and Payments: To process payments and provide invoicing details.
• To Improve Our Services: To analyse customer feedback and enhance our pest control solutions and website experience.
• Marketing: With your consent, we may send you promotional materials, newsletters, or service updates. You can opt-out of marketing communications at any time.

3. How We Protect Your Information

We take reasonable steps to protect the security of your personal information. This includes using secure servers, encryption technologies, and other safeguards to protect your data from unauthorised access, use, or disclosure.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with the following parties:

• Service Providers: To assist in delivering pest control services or processing payments, such as contractors, technicians, and payment processors.
• Legal Requirements: We may disclose your information if required by law, regulation, legal process, or government request.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience, analyse trends, administer the website, and track users’ movements around the site. You can set your browser to refuse cookies or alert you when cookies are being sent. However, some features of the website may not function properly without cookies.

6. Your Rights and Choices

• Access and Update: You have the right to access and update the personal information we hold about you. Please contact us to make any changes.
• Opting Out of Marketing Communications: You can opt out of receiving marketing emails by following the unsubscribe instructions included in those communications.
• Deletion of Data: You may request that we delete your personal information, subject to any legal obligations or legitimate business interests that may require us to retain certain data.

7. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of those websites before providing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the updated policy will be effective as of the date of posting. We encourage you to review this policy periodically for any updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please don’t hesitate to contact us via phone or email.

Regards
Bug Free Pest Control