What Happens When You Book
No guesswork, no surprises. Here’s exactly what to expect when you call us for a Lidcombe job:
Before we arrive:Â We’ll ask a few questions over the phone – what you’ve seen, where you’ve seen it, and how long it’s been happening. This helps us come prepared with the right equipment and products for your specific situation.
On arrival:Â We start with a walkthrough of your property. For homes, we check kitchens, bathrooms, roof void access, subfloor if accessible, and the exterior perimeter. For commercial properties, we assess high-risk areas like loading docks, storage rooms, kitchens, and bin areas. This takes 10â15 minutes and often reveals pest activity you weren’t aware of.
During treatment:Â We explain what we’re doing as we go. No technical jargon – just clear information about what products we’re using, where we’re applying them, and what results to expect. Most residential treatments take under an hour. Commercial jobs vary depending on the size of your facility.
After we leave:Â You’ll receive a treatment certificate and clear instructions on what to do (and not do) for the next 24â48 hours. We’ll also let you know what signs to watch for and when to call us back if needed.
